Inbox Overview
Your mailbox is located on the Microsoft Exchange Server
computer where your e-mail is delivered. Messages are stored in
your Inbox by default. You must access messages delivered to
personal folders from Microsoft Outlook instead of Outlook Web
Access.
Changing the Viewer
The Inbox Viewer is the main window in Outlook Web Access. It
includes the folder list and the folder contents list. The
folder list is the set of folders that appears on the left side
of the Viewer (adjacent to the Outlook Bar).
Folder List
Use the Outlook Bar to switch between views to see your
Inbox, Calendar, Contacts, or Public Folders. Other functions of
the Outlook Bar enable you to find names in the Address Book,
set user options, and log off your current Outlook Web Access
session.
Creating and Sending New Messages
- In the Compose New message category list, select
either Mail Message or Post to this Folder.
- Click Compose New.
- Type your message.
- Click the Send button
on the toolbar.
Checking for New Mail
To check for new messages that have arrived since you opened
your Inbox, click Check for new mail 
on the toolbar. Unread messages appear with bold titles. Once
you read a message, its title appears in your user area in plain
text.
Opening Messages
- From the list of messages in the user area, locate the
message you want to read.
- Click the text of the first field that displays
information. If a message has neither a sender nor a
subject, click the size.
The Read Message form is displayed.
Deleting Messages
There are three ways you can delete messages.
- To delete an open message, click the Delete button
on the toolbar.
- To delete a message while viewing the Inbox Viewer, select
the check box adjacent to the sender's name, and then click Delete
marked messages
 .
- To delete multiple messages while viewing the Inbox
Viewer, select the check box adjacent to the sender's name
for each message that you want to delete, and then click Delete
marked messages .
Deleted messages are sent to the Deleted Items folder. They
are not removed permanently unless they are deleted from the
Deleted Items folder.
You can delete open messages from the open message forms or from
the Inbox Viewer using Delete marked messages.
Working with Folders
Your mailbox contains folders with specific functions:
Calendar, Contacts, Deleted Items, Inbox, Outbox, and Sent
Items. You can create additional folders to organize messages in
different categories, such as Urgent, Alpha Project, or
Personal. Folders that you create reside on the same level as
your existing (default) folders, or you can create subfolders
within existing folders. The folder contents list for the
currently selected folder appears to the right of the folder
list in the user area. To display the contents of a folder,
click it. To view the contents of a higher-level folder, click Up
one folder  .
Outlook Web Access provides the following default folders:
Calendar
Stores meeting and appointment information. To view and update
your Calendar, click Calendar in the folder list.
Contacts
Stores contacts that you create. To view the contents of the Contacts
folder, click Contacts in the folder list.
Deleted Items
Stores messages that you delete. You can view or permanently
delete messages in the Deleted Items folder.
Inbox
Stores new mail that is delivered. To view the contents of the Inbox
folder, click Inbox in the folder list. Items that you
have not yet opened are displayed in bold type in the folder
contents list to the right of the folder list.
Outbox
Holds mail until it is sent. To view the items in your Outbox,
click Outbox in the folder list.
Sent Items
Stores a copy of each message that you send.
Adding a Folder View to your List of Favorites
To add the current folder view to your list of favorites (or
bookmarks) in your Web browser, click Update page address
 .
If your Web browser is Microsoft Internet Explorer, from the Favorites
menu, choose Add To Favorites. If your Web browser is
Netscape Navigator, from the Bookmarks menu, choose Add
Bookmark.
Creating, Deleting, Moving, and Copying Folders
You can organize your messages into a hierarchical file system,
and continue to adjust it as your needs change. For example, you
can have a folder called My Team with subfolders for each person
on your team. If someone leaves your team, you can delete the
folder. If someone moves to another team, you can move the
folder to that team folder.
- To create a new folder, click Create a new folder
 ,
type a name for the new folder, and then click OK. To
cancel the operation, click Cancel.
- To delete a folder, click the name of the folder in the
user area to open it, and then click Delete the current
folder
 .
When you do so, the following message appears: "Are you
sure you want to delete the current folder and its
subfolders?" To delete the folder, click OK. To
cancel the operation, click Cancel.
- To move a folder, click the name of the folder in the user
area to open it, and then click Move/Copy Folder
 .
In the list of names of all the current folders, click the
name of the destination folder. Click Move. To cancel
the operation, click Close.
- To copy a folder, click the name of the folder to open it,
and then click Move/Copy Folder .
A new window opens, displaying the names of all the current
folders. Click where you want to copy the destination
folder, and then click Copy. To cancel the operation,
click Close.
Changing Pages
The Page box is located on the toolbar, lists the total
number of pages of messages that are in the current folder, and
indicates which page is currently displayed. The list of
messages is longer than can be displayed on one page of the
viewer at once.
To display a different page, do one of the following:
- To display a specific page, click the first number (in the
Page box), type the page number, and then click Page.
- To display the previous page, click Previous Page
 .
- To display the next page, click Next Page
 .
Customizing the Message List
You can change the message list to display messages that have
related information. You can also change the message list to
display messages sent by the same person or that have the same
title.
To change the message list display, choose a command in the View
box. You can select any of these categories:
- Messages displays messages as they are received,
starting with the most recent message at the top of the
list.
- Unread Messages displays only unread messages.
- By Sender groups messages sent by the same person.
All messages in the folder are grouped alphabetically by
sender.
- By Subject groups messages according to text that
appears in the Subject box. All messages in the
folder are grouped alphabetically by the subject.
- By Conversation Topic groups messages according to
text that appears in the Conversation box. Each
conversation group is displayed in the order received,
starting with the most recent message at the top of the
group. If there is no Conversation box in a message,
the message is grouped by text that appears in the Subject
box. If the message has neither a conversation nor a
subject, the item is grouped under an empty heading.
- Unread Messages by Conversation Topic groups unread
messages by text that appears in the Conversation
box. If there is no Conversation box in an unread
message, the message is grouped by text that appears in the Subject
box.
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